Warranty Information

What is covered

Unless a different warranty period is listed in the user’s manual with your Advector System product, for a period of 12 months from the date of delivery of the product to the end-user, Advector warrants that the product, when delivered in new condition, in original packaging, and used in normal conditions, is free from any defects in manufacturing, materials and workmanship for a period of one (1) year. This warranty extends exclusively to the original end-user of the warranted product, and subsequent purchasers are not covered by this warranty, or any other warranty, express or implied.

What is not covered

This warranty does not cover defects resulting from improper or unreasonable use or maintenance; failure to follow operating instructions; accident; excess moisture; lightning; power surges; connections to improper voltage supply; unauthorized alteration or modification of original condition; damages caused by inadequate repacking or shipping procedures; or damages caused by use with non-Advector authorized products.

Advector’s warranty responsibility

During the warranty period, Advector will, at its sole option, repair or replace using new or refurbished replacement parts any defective parts within a reasonable period of time and free of charge. Advector will pay for return freight on any approved and repaired or replaced warranty claims. FOR BREACH OF THIS OR ANY OTHER WARRANTY, BUYER’S REMEDIES ARE LIMITED TO HAVING THE PRODUCT REPAIRED OR REPLACED. IN NO CIRCUMSTANCE SHALL BUYER BE ENTITLED TO INCIDENTAL, CONSEQUENTIAL, OR EXEMPLARY DAMAGES FOR AN ALLEGED BREACH OF WARRANTY CLAIM.

Customer’s warranty responsibility

For any warranty claim approved by Advector, the customer will pay shipping, insurance or transportation charges to an authorized Advector repair facility and any associated import fees, duties and taxes.

How to obtain Limited Warranty Service

Return product and proof of purchase to Advector as follows:

1. Within thirty (30) days after identifying the defect in manufacturing, materials,and/or workmanship, (A) contact Advector at support@advectorsystems.com for a Limited Warranty Claim form if the product was purchased directly from Advector or (B) contact the distributor from whom the product was purchased if other than Advector.

2. Complete the Limited Warranty Claim form provided by Advector and return for approval within thirty (30) days of receiving the form.

3. Label and ship the product, freight prepaid, to the address provided on the approvedAdvector Limited Warranty Claim form.

 

DISCLAIMER OF WARRANTIES:

 THE PROVISIONS OF THIS LIMITED WARRANTY ARE IN LIEU OF ANY OTHER WARRANTY,WHETHER EXPRESSED OR IMPLIED, WRITTEN OR ORAL. ADVECTOR SYSTEMS MAXIMUM LIABILITY SHALL NOT EXCEED THE ACTUAL PURCHASE PRICE PAID FOR THE PRODUCT. IN NO EVENT SHALL ADVECTOR BE LIABLE FOR LOSS OF, DAMAGE TO, OR FOR SPECIAL, INCIDENTAL, CONSEQUENTIAL, OR INDIRECT DAMAGES HOWSOEVER CAUSED INCLUDING WITHOUT LIMITATION THE REPLACEMENT OF EQUIPMENT AND PROPERTY. ADVECTOR HAS MADE NO AFFIRMATION OF FACT OR PROMISE RELATING TO THE PRODUCT
THAT HAS BECOME ANY BASIS OF THIS BARGAIN. FURTHER, ADVECTOR HAS MADE NO AFFIRMATION OF FACT OR PROMISE RELATING TO THE PRODUCT THAT HAS CREATED OR AMOUNTED TO AN EXPRESS WARRANTY THAT THE PRODUCT WOULD CONFORM TO ANY SUCH AFFIRMATION OF PROMISE. ANY DESCRIPTION OF THE PRODUCT IS FOR THE SOLE PURPOSE OF IDENTIFICATION, AND NO DESCRIPTION HAS BEEN MADE PART OF THE BASIS OF THE BARGAIN OR HAS CREATED AN EXPRESS WARRANTY THAT THE PRODUCT WOULD CONFIRM TO ANY DESCRIPTION MADE BY ADVECTOR OR ANY DISTRIBUTOR OF THE PRODUCT. IT IS AGREED THAT THE INTENT OF THE PARTIES TO AN AGREEMENT FOR THE SALE OF THE
PRODUCT IS TO DISCLAIM ANY WARRANTY OF MERCHANTABILITY WITH RESPECT TO THE PRODUCT, AND THE BUYER ACCEPTS THE PRODUCT WITHOUT ANY WARRANTY OF MERCHANTABILITY. ADVECTOR ADDITIONALLY DISCLAIMS ANY WARRANTY OF FITNESS FOR ANY PARTICULAR PURPOSE WHATSOEVER WITH RESPECT TO THE PRODUCT BEING PURCHASED FROM ADVECTOR OR ITS DISTRIBUTOR. THERE ARE NO WARRANTIES THAT EXTEND BEYOND THE WARRANTY EXPRESSLY PROVIDED FOR HEREUNDER. BUYER ACKNOWLEDGES THAT IT WILL HAVE THE OPPORTUNITY AND FULL RIGHT TO EXAMINE, OR REFUSE TO EXAMINE, THE PRODUCT BEING PURCHASED FROM ADVECTOR OR ITS DISTRIBUTOR. ADVECTOR DISCLAIMS ANY IMPLIED WARRANTY CONCERNING THAT PRODUCT AS TO ANY DEFECTS THAT AN EXAMINATION OUGHT TO HAVE REVEALED TO A BUYER.
This limited warranty, and any other warranty, express or implied, is VOID if the label bearing the serial number has been removed or defaced.